Security and Privacy

Security & Privacy
We respect your privacy and we value your security. That's why every order placed through our website is 100% safe and secure. All of your personal information is encrypted before it is transmitted over the internet and carefully guarded once we receive it. Our servers are certified secure, and your information will absolutely not be shared with any third-party marketers, researchers, or spammers. Strictly Rose Petals does not and will not sell, rent, or trade customer lists or information with third parties.

Questions regarding this Privacy Policy can be directed to info@strictlyrosepetals.com.

1. What personally identifiable information does Strictly Rose Petals collect?
In effort to process and deliver orders, Strictly Rose Petals collects the following "customer" (one purchasing merchandise) information on its Web site storefront utilizing Secure Socket Layer technology:

First and Last Name
Company Name (when applicable)
Billing Address
Email Address
Telephone Number
Credit Card Name, Number, CVN (Card Verification Number), and Expiration Date
From the customer, Strictly Rose Petals requests the following "recipient" (one receiving merchandise) information on its Web site storefront:

First and Last Name
Company Name
Physical Delivery Address
Telephone Number

2. How is this information used?
Personally identifiable information is collected and retained by Strictly Rose Petals to process, deliver, and reference merchandise purchases. Strictly Rose Petals sends order confirmation emails and FedEx tracking emails to customers. Strictly Rose Petals may contact or respond to customers or recipients via email, phone, or mail.

In addition, customers are given the option to subscribe to receive occasional marketing emails.

For your security, Strictly Rose Petals requires that you enter the verification number on your credit card when making a purchase. The card verification number (CVN) is a security feature, designed to protect you from fraudulent charges by ensuring that the card is present at the time the purchase is made. The CVN is printed only on the card, never on any receipts or statements, and it is not stored in the magnetic strip.

3. Does Strictly Rose Petals share this information with third parties?
To deliver flowers, Strictly Rose Petals must share recipient names, addresses and telephone numbers to our growers and carriers. Customer names, billing addresses, and credit card information are required by financial institutions and credit card processing service providers for payment and verification.

Strictly Rose Petals does not sell, rent, or trade any personally identifiable information with any third parties. Strictly Rose Petals does not allow any other third parties access to personally identifiable information other than specified in this Policy.

4. Can Strictly Rose Petals customers make changes to their personally identifiable information?
Strictly Rose Petals customers can manage their personally identifiable information by contacting Strictly Rose Petals at info@strictlyrosepetals.com.

5. How and why does Strictly Rose Petals use cookies?
Like most e-commerce sites, Strictly Rose Petals requires customers to have cookies enabled to complete orders. The cookie information that is stored on the customer's hard drive is simply a session reference ID that is used from page to page in order to display items and continue the order process, and for customer convenience during future visits to Strictly Rose Petals. No personally identifiable information is stored in this cookie.

6. How will changes to this Privacy Policy be communicated to customers?
Strictly Rose Petals may make changes to this Privacy Policy with respect to changing business practices and legal requirements. The current Privacy Policy will remain accessible from each page of the Strictly Rose Petals Web site with the effective date plainly stated.

 
   

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